Powerful Capabilities of ServiceNow that scale Healthcare and Life Sciences Companies
Mergen IT + ServiceNow Can Deliver an Outstanding Patient Care

To flourish in a changing business climate, it is becoming a vital need for life sciences companies and healthcare organizations. Companies must embrace digital transformation in life sciences, as well as the difficulties and possibilities that come with shifting from doing digital to being digital. They are embracing new technology offerings designed with patients in mind.

Taking an economical approach that values transparency, compliance and customer service is essential for a successful transition – ultimately paving the way toward more personalized care at lower costs. The adoption of digital technologies is an indispensable venture in healthcare. Using the right applications and systems will aid in improvement of patient care, HR, workflow, and security.

ServiceNow’s solutions offer an efficient and secure unified platform for the healthcare industry. The future of healthcare re-imagined with ServiceNow to fuel innovation, accelerate the operational, digital, and cultural transformation, and improve patient experiences.

ServiceNow’s powerful solutions are providing an unprecedented opportunity to increase efficiency, security and improve patient experiences – all while accelerating transformation across operations, culture and more! With ServiceNow ITSM at its core, healthcare practitioners & patients now have access to holistic information so they can remain agile & proactive in their roles. Get set for a future-forward Healthcare experience powered by unrivaled innovation from ServiceNow!

Healthcare Areas Improved by ServiceNow

Healthcare is transforming with the integration of digital technologies. ServiceNow as a unified system comprehensively covers the most important facets of healthcare operations. The software helps improving patient care, processes for employees, and productivity and the bottom line for business stakeholders.

Improve the care experience –

With ServiceNow, we believe in providing the best care for patients and an improved experience for employees. Our unified system makes it easier than ever to meet these goals! It simplifies onboarding processes so clinicians can begin seeing patients faster—all with a consumer-grade service that you simply won’t find anywhere else. That’s not all though – self-service tools empower both healthcare providers and consumers alike to resolve problems quickly while delivering exceptional experiences across the board.

Improved Employee Experience –

Transform healthcare sector operations with a comprehensive Human Resources strategy! ServiceNow can drive excellence and ensure smooth transitions, top-notch talent recruitment and development, plus streamlined processes – all essential to sustaining quality patient care.

Improved Workflow Fundamentals –

ServiceNow simplifies complex processes and creates more seamless experiences for workers, patients, and other stakeholders by streamlining workflows. More efficient workflows lead to better information sharing and storing – making it easier than ever before!

Make Smart Business Decisions –

Now Intelligence is here to help you work smarter and make the best decisions for your business. Powered by Now Platform, this intelligent experience streamlines processes, makes predictions with machine learning, and provides context-aware recommendations so customers get what they need when they need it! Mergen IT + ServiceNow enables employees to be more productive, thanks to automated tasks that rely on advanced analytics.

Improved Security and Privacy –

The digital age has created a security challenge, but ServiceNow is here to help! With their comprehensive suite of tools designed for risk assessment and management, healthcare organizations can protect data from being compromised even when accessed on multiple platforms. Not only do they offer affordable solutions that save costs – they also minimize the disruption to daily operations.

Capabilities that scale with your business

Healthcare and Life Sciences Service Management includes key applications and capabilities that can grow with you as your needs change. Here a list of capabilities that ServiceNow and Mergen IT can jointly improve:

• Vaccine Management
• Pre-Visit Management
• Patient Support Services
• Patient 360
• Digital Documentation
• Consent Management
• Agent Workspace
• Omni-Channel
• Self-Service
• Virtual Agent
• Knowledge Management

Why Choose Mergen IT

Has your healthcare business struggled with implementation and management of ServiceNow’s solutions?  It doesn’t have to be a challenge!

Mergen IT is here to make sure ServiceNow’s management and implementation goes as smoothly as possible, further raising the potential for improvements and excellent ROI for healthcare sector. We understand these applications inside-and-out, plus our team of digital experts can help take your organization or facility to the next level. Increase productivity, efficiency AND returns on investment when you choose us as your ServiceNow partners in healthcare.

We are passionate about helping make all this possible for businesses like yours – so don’t wait another second; reach out now if you want to learn more about how it could benefit your company!