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IT Business Management (ITBM) is the process of fine-tuning workflows to ensure seamless integration of technology and business services. ServiceNow ITBM solutions provide tools and resources to allow businesses to thrive and make the most of their IT budget, as evidenced by Forrester’s Total Economic Impact report.
ITBM saw a variety of benefits such as 23% CAGR project delivery, 12.6% in resource utilization, average savings of 16.6 hours of work per project, and a reduction of up to 80 hours per project spent on administrative activities.
ServiceNow ITBM features IT service management and IT asset management capabilities to help businesses leverage industry best practices for successful delivery. The featured capabilities of ITBM include:
Say goodbye to wasted resources and bloated budgets with ITBM ServiceNow management. Our cutting-edge cost modeling tools help you identify irrelevant apps and eliminate over-budgeted projects, giving you the power to optimize your project staff and reduce wastage.
From infrastructure and task tracking to project organization and financial analysis, this platform puts you in the driver's seat and enables you to optimize your operation for maximum efficiency & profitability.
ServiceNow's ITBM solution aligns your technology with your business goals, empowering your team to streamline development & deployment. Gain visibility into your project's IT infrastructure, identify bottlenecks, & prioritize key areas to simplify decision-making.
With ServiceNow ITBM, you can minimize risk and optimize your project workforce and budget. Plus, you'll have access to advanced tools for testing and development. With these innovative capabilities, you can stay on budget, meet project deadlines, and utilize resources effectively.
Vital data and performance metrics can be used to identify which business functions work efficiently, enhancing business services while increasing customer satisfaction.
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