Retail Services
8 Months
7 Members
Workday Peakon Employee Voice
The global retail giant faced challenges with measuring and improving employee engagement. With a large and diverse workforce, collecting feedback and understanding employee sentiment across different departments and locations proved to be a complex task. They needed a comprehensive solution to measure employee engagement effectively, identify pain points, and implement targeted initiatives to enhance employee satisfaction.
Mergen IT implemented Workday Peakon Employee Voice, a powerful employee engagement platform, to address the retail giant's challenges. They collaborated closely with the company to configure and customize Workday Peakon to their unique requirements, ensuring seamless integration with their existing HR systems. Mergen IT worked with the retail giant to design tailored engagement surveys, collect feedback, and leverage advanced analytics to gain valuable insights into employee sentiment.
The tailored engagement surveys and advanced analytics provided deep insights into employee sentiment, allowing the retail giant to identify pain points and implement targeted initiatives to address them. As a result, employee satisfaction scores increased, leading to improved retention rates and enhanced organizational performance. The retail giant experienced higher productivity, increased customer satisfaction, and a positive shift in their company culture, ultimately driving success in the highly competitive retail market.
Thanks to Mergen IT's expertise, the global retail giant achieved significant outcomes. The implementation of Workday Peakon Employee Voice enabled the company to measure and improve employee engagement effectively.
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