Case Study

Mergen IT collaborated with the gas and oil company to provide comprehensive ServiceNow Consultancy services to optimize their operational processes. 

Implementation Highlights: 

• Asset Management Transformation: Mergen IT conducted a thorough assessment of the company's assets and implemented a customized ServiceNow solution for asset management. This included maintenance scheduling, predictive maintenance analytics, and asset performance tracking. 
• Operational Collaboration Platform: Mergen IT developed an integrated collaboration platform within ServiceNow, enabling seamless communication and data-sharing among teams across different sites. 
• Customized Dashboards and Analytics: Mergen IT deployed custom dashboards and analytics modules to provide real-time insights into operations, empowering data-driven decision-making. 

The gas and oil company realized substantial improvements in operational efficiency and cost-effectiveness: 

• Enhanced Asset Performance: With ServiceNow Consultancy, the company achieved a 30% increase in asset utilization and a 25% reduction in unplanned downtime, optimizing operational efficiency. 
• Reduced Maintenance Costs: The implementation of predictive maintenance analytics resulted in a 20% decrease in maintenance costs, extending the lifespan of critical equipment. 
• Improved Safety Compliance: Mergen IT's solution ensured better adherence to safety protocols, leading to a 40% decrease in safety incidents and a safer work environment.