Healthcare, Hospital, and Wellness
3+ years
6 developers
ServiceNow and Workday, Healthcare and Life Sciences Service Management, Workday Human Capital Management.
Community Health Systems (CHS), as a prominent operator of general acute care hospitals, faced challenges in delivering efficient and streamlined healthcare services. The organization recognized the need for a digital transformation to address operational inefficiencies, improve access to information, and strengthen connections across the organization. They sought to leverage ServiceNow and Workday to modernize their workflows and enhance the overall patient experience.
Community Health Systems (CHS) recognized the need for a digital transformation to address operational inefficiencies and improve the overall patient experience. To achieve this, we leveraged ServiceNow and Workday to modernize their workflows. By implementing ServiceNow's automated capabilities, CHS was able to enhance patient safety through standardized processes, automated workflows, and streamlined communication channels. The integration of ServiceNow and Workday enabled CHS to automate and optimize various healthcare processes, such as appointment scheduling, patient registration, and employee onboarding. The implementation of ServiceNow and Workday enabled CHS to streamline various workflows, reducing manual tasks and improving overall process efficiency.
Community Health Systems' digital transformation journey with ServiceNow and Workday revolutionized their healthcare delivery by improving safety, efficiency, and overall patient satisfaction. By integrating these platforms, CHS successfully enhanced workflows, streamlined processes, and ultimately provided better patient care. The implementation resulted in improved organizational connections, cost savings, and a more efficient healthcare ecosystem.
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