Customer 360 Platform

Transform Your Enterprise with Salesforce Customer 360

Gain a complete view of every customer's journey, empower every team, and seize all opportunities with cutting-edge solutions from Mergen.

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Customer 360 Platform
Overview
Features
Benefits
Why Mergen

Salesforce Customer 360 Overview

Unify your sales, service, marketing, and IT teams with Salesforce Customer 360, the complete solution for every customer's journey. Say goodbye to disconnected systems and hello to a holistic view of your customers. With real-time data insights and lightning-fast analytics, Salesforce Genie takes your customer engagement to the next level. Trust Mergen IT's Salesforce Customer 360 development services to guide you every step of the way, ensuring your business operates at its full potential.

Salesforce Customer 360 Development Services by Mergen IT Get a complete understanding of your clientele with Mergen IT's Salesforce Customer 360 development services. Our Salesforce experts will guide you through the process and ensure that your business is operating at its full potential. Tailor your services to every individual customer and engage with them like never before. Join forces with the ultimate Salesforce implementation partner and stay ahead of the game.

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Features

Revamp Your Business Operations with Customer 360

Achieve hyperconnectivity, seamless customer journey, unified profiles, data-driven strategies, Einstein AI integration, real-time tracking, and more.

Salesforce Customer 360 will help you easily manage your data across all Salesforce clouds. With our Salesforce Customer 360 implementation you will achieve:

Achieve hyperconnectivity of business data from any source
Seamless and highly engaged customer journey
Build strong data-driven strategies
Unified customer profiles and unification of all customer touchpoints
You'll get the most out of Einstein, an AI tool of Salesforce, with our implementation.
Easily integrate with any desired Salesforce product or application.
Track sales and marketing operations in real-time to improve performance mapping
Transform the way you manage customer data with Salesforce Customer 360
Seamlessly connect and unify all customer touchpoints to build stronger relationships

Elevate Your Business to New Heights

Step into the world of exceptional customer experience with Mergen’s Salesforce Customer 360 solutions for businesses.

Data Unification

With the assistance of Salesforce Customer 360, the unification of the data is made quite simple and easier to understand since it amiably encapsulates the complexity, leaving the enterprises with the highlighted areas in business to majorly focus on and work with.

Seamless Consent Management

Salesforce Customer 360 provides you the complete solution that looks after the requesting, managing, granting, and denying of the consent that is associated with your business.

Optimize Your Services

Salesforce Customer 360 offers you the spellbinding integration of Einstein Insights. It can enhance your business performance and elevate it to a comparatively greater height than where you stood before. It defines how and when to engage with your customers to improve the conduct of trading.

An Artificially Intelligent Solution

Salesforce Customer 360 applies the most profitable and efficient working principles of Artificial Intelligence for the betterment of your business. Your users and customers will be suggested and recommended automatically by the most relevant sets of products that they require.

Strong Use of Customer Data

Salesforce Customer 360 has proven to be of great impact when it comes to strengthening the use of the customer data that you have collected and look forward to building the most profitable strategies for your enterprise.